Have a question about something you read on Foxglowe, or spotted a detail that needs correcting? You’re in the right place. We read every message that comes through and aim to get back to people who need a reply within a reasonable window.
How to Reach Us
The fastest way to get in touch is by email. Write to us at [email protected] with a clear subject line so we can route your message to the right person. The more specific you are, the faster we can give you a useful answer.
We typically respond within two to three business days. Messages that come in over weekends or holidays may take a little longer. If your question relates to a specific article, mention the title so we don’t have to guess which piece you mean.
What to Send Us
We welcome a range of messages from readers. Here are the ones we handle best:
- Corrections and updates: If a figure looks outdated or a rate range seems off, tell us and point to the article.
- Topic suggestions: Want us to cover a credit, budgeting, banking, or investing question we haven’t tackled? Send it over.
- Feedback on our writing: Tell us what helped, what confused you, or what you’d like explained in more depth.
- Partnership and editorial inquiries: Reach out if you work in financial education and want to collaborate.
What We Cannot Help With
Foxglowe publishes educational articles about personal finance. We are not a bank, a lender, a credit bureau, or a financial advisory firm. That distinction matters for the kind of help you can expect from us.
We cannot access your bank account, dispute a charge, check your credit score, change a loan term, or resolve a billing issue with any company. For those matters, contact your bank, card issuer, or lender directly using the number on the back of your card or in your account statement.
We also don’t offer personalized financial advice. Our articles explain how products and concepts generally work so you can make your own informed decisions. For guidance tailored to your situation, many readers find it worth speaking with a licensed financial advisor.
A Note on Privacy
When you email us, you share only what you choose to include. Please leave out account numbers, Social Security numbers, passwords, or other sensitive details. We never need that information to answer a question, and you should never send it to any website by email.